Big Whiskey’s American Restaurant & Bar Set For Explosive Growth With Legendary Training Program - Big Whiskey’s U

With a Proven Success Formula, Big Whiskey’s Is Raising the Bar For Franchise Growth and Consistency Across the Region

March 25th, 2025, Springfield, MO: Big Whiskey’s American Restaurant & Bar is on a fast track to success, with exciting new franchise deals and locations on the horizon - soon the brand will have stores open in seven states. Their growth can be attributed to their unwavering commitment to franchisee success, and one foundational way this comes to life is through Big Whiskey’s legendary training team and program, Big Whiskey’s U. Big Whiskey’s U is designed to ensure every location hits the ground running and continues to educate team members throughout their time at Big Whiskey’s.

The Dynamic Training Program - Big Whiskey’s U

Big Whiskey’s U is a fully immersive training program designed to support and set up franchisees for success. The training program includes both in-person new store training and an online learning platform.

In-store training starts with a tenured new store opening team being onsite at locations five weeks prior to opening. With their proprietary training process, they work diligently to onboard all employees to the Big Whiskey’s approach to best-in-class operations and service. The program builds each week, increasing the intensity and demands. By the last week, all the new employees are prepared for rush hours, customized orders, and top-notch service. They do it all with a sense of purpose that Big Whiskey’s is more than just good food - it’s a gathering place for friends and family to celebrate their big moments.

The flexible, modular online training component allows training to be done on a smartphone or a store computer, making it easily accessible. While scrolling through Big Whiskey’s U training, an employee will find everything from videos, to presentations. Engaging videos are uploaded regularly whether they are created for continued learning or updated for the onboarding process.

Also available are presentations and quizzes to help deepen employees' understanding of the brand and all it has to offer and evaluate their progress. The training program ensures franchisees have everything they need to continue to improve operations and service with new and existing employees.

The training program, Big Whiskey’s U, has been built by people who started in Big Whiskey’s restaurants — former servers, hosts, and team members who understand the business from the ground up. Because of this, they bring a passion and perspective to the training program that many other franchises can’t match. Their passion and firsthand experience make this training program uniquely effective, equipping employees with the skills and confidence they need to excel.

Driving Franchise Success with Big Whiskey’s U

Members of the Big Whiskey’s training team are carefully selected Big Whiskey legends. These employees champion the brand like it’s their own - working tirelessly to ensure that each Big Whiskey’s has the most successful grand opening and that employees at the store-level understand that Big Whiskey’s is more than just a restaurant. What makes the brand’s training team truly different lies in the three traits of training team members: attitude, knowledge, and work ethic.

Steve Swanson, of NOS Development and franchisee of the recently opened Davie, FL location describes his experience with the Big Whiskey’s Training Legends, “The Big Whiskey’s training group were extremely knowledgeable, worked tirelessly to get us up to speed and were so pleasant that we were sad to see them go. Their presence was vital to our success - they instilled a strong work and success ethic into our entire staff. I have been very impressed with our staff’s ability and knowledge in these first days without the Big Whiskey’s training team.”

Big Whiskey’s U creates the ultimate guest experience, resulting in return visits and increased check averages. Prioritizing a better customer experience has led the brand to experience significant growth in new enrollments for the Legendary Loyalty program. It also results in less turnover - allowing Big Whiskey’s to raise more passionate employees.

“We take pride in our training team and all they contribute to each franchise’s success. Without them and our extensive training programs, we would not have the same consistency and sense of purpose throughout every one of our stores. This is just one piece of a larger picture for the Big Whiskey’s brand. We are on an exciting uphill trajectory in terms of growth and as quickly as we are signing new stores, we are also remembering to prioritize what makes our brand so great which is the people that support it - our franchisees, store-level employees, training team, and especially our amazing customers,” said Austin Herschend, CEO of Big Whiskey’s.

About Big Whiskey’s Franchising

Big Whiskey's is an American Restaurant and Bar located in Alabama, Arkansas, Florida, Missouri and Oklahoma and is expanding into Texas and Kentucky. It is known for its delicious food, attentive service, and inviting atmosphere. Whether you're celebrating big or small, Big Whiskey's has something for everyone. Stay connected with Big Whiskey’s on Facebook and Instagram and at bigwhiskeys.com. For franchise inquiries visit www.bigwhiskeysfranchise.com.